What is Emotional Intelligence?
This article is the second of a five-part series Become a Great Senior Living Leader by the TALA Workforce Development Committee. Stay tuned each week for the next in the series. Emotional intelligence is defined as the ability to understand and manage your emotions, as well as recognize and influence the emotions of those around you. The term was first coined in 1990 by researchers John Mayer and Peter Salovey but was later popularized by psychologist Daniel Goleman.The most effective leaders are alike in one crucial way: They all have a [...]
Getting to Know Staff Needs
This article is the first of a five-part series Become a Great Senior Living Leader by the TALA Workforce Development Committee. Stay tuned each week for the next in the series. Let’s start off by stating the fact that we all want to be truly seen and truly known. The workplace is no exception. Famous psychologist, Abraham Harold Maslow’s Hierarchy of Needs[1] lists five basic needs for all humans: Self-Actualization Self-Esteem Love & Belonging Safety & Security Physiological needs Four of the five relate to one’s desire to [...]
TALA Achieves Great Place to Work Certification for 4th Consecutive Time
TALA has been recognized for the January 2024-January 2025 year as a Great Place to Work®, an internationally respected workplace culture authority. TALA President and CEO Diana Martinez said, “Being recognized with the Great Place to Work (GPTW) certification is an honor. The team at TALA is the backbone of this organization, being certified as a great place to work means TALA employees feel working at TALA is a positive and enriching experience. This is the fourth certification in a row that TALA has received from GPTW. TALA places a [...]
Measuring Workforce Health: Finding Insights in Payroll Data
The workforce is a topic at the forefront for most senior living operators as operators determine the best way to balance labor and business priorities without compromising on resident care. Measuring workforce health quantitatively can be challenging, particularly because payroll data can be complex. However, there are a few simple and actionable ways to use payroll data to measure workforce health by using three key performance indicators (KPIs). KPI 1: New Hire Turnover Within 90 Days Definition: the number of employees who leave less than 90 days after their start [...]
Insights from Recent TALAHour: Successful Integration of Independent Living into Assisted Living, with Pi Architects and Civitas Senior Living
Senior living is much more complex, varied, and creative than ever, and residents and their families expect diverse and numerous amenities. Innovation and flexibility are keys to thriving in this evolving market, and both come into play with the successful integration of independent living into assisted living, the topic of a recent TALAHour webinar hosted by Misty Powell, Chief Program Officer/Co-Founder of Civitas Senior Living, and Greg Hunteman, President of Pi Architects. The two hosts, both TALA members and frequent collaborators on several projects, talked about the different models of [...]
2024 Conference: Theme Announcement and Exciting Changes
The 2024 Annual TALA Conference and Industry Expo (#tala2024) will include some changes to continue to build value and excitement for attendees, exhibitors, and speakers. First, you may have noticed the name change: TALA decided to make the former “Trade Show” into the “Industry Expo.” This name change reflects the significance and involvement of TALA’s incredible Industry Partners in the Industry Expo. TALA is extremely grateful for your continued support. This year’s conference will feature a new app that has a simpler user interface and much easier usability to manage [...]