|10:00 – 11:00 am
· Dementia: Julie Porter and Heather Armstrong – “The Value of Connection”
The Office of the State Long-Term Care Ombudsman asked friends and family members of Texas residents living in nursing and assisted living facilities to share the effects of the suspension of visitation through an online survey. The survey was shared through the Texas Long-Term Care Ombudsman social media page, by long-term care ombudsmen, and on Texas Health and Human Services training webinars for assisted living and nursing facilities. We received 240 responses in July and August 2020. The responses tell of the heartbreak of separation, the physical and mental decline in resident well-being, feelings of powerlessness to protect their loved ones and hopelessness about being able to visit again soon. Based on an analysis of surveys completed by families and friends of residents, we will share what impact visitation restrictions had on residents and families, and meaningful ways to help restore the connection between residents and their loved ones.
· Marketing: Greg Hunteman – “Dining Innovations that Drive Move-Ins”
As more people get vaccinated, COVID infection rates continue to drop, and isolation restrictions are being lifted, AL residents are looking forward to a good meal with friends and family. In this session, you’ll learn about the latest trends, best practices, safety measures, and new technology that will make dining a driving force in your community’s success and popularity.
We will share expertise from a range of areas and viewpoints, and we will explore ways to maximize your space with cutting-edge adaptable concepts, and we’ll share the full range of dining trends, touching on customer preferences and helping you to identify the best and most cost-effective changes for your community’s dining services program. We’ll not only discuss innovative dining options, such as food trucks, carryout windows, and food kiosks; we also discuss new options for dining layouts and design to maximize safety as well as comfort. Additionally, the session will address the world of outdoor eating and what it takes to have outdoor patios and other areas for dining that residents will love and that add to the ambiance of a great meal.
Wellness is on everyone’s minds, so we will talk about healthy dining options and how to appeal to a wide range of older adults, from the vegetarians to the wine connoisseur. We will look at design elements that can enhance the enjoyment of meals, dining, and the social aspects of eating.
Great dining amenities and options will play a key role in attracting new residents in the coming months, and this primer will help ensure that your dining program and facilities bring prospects to the table and convert them to satisfied residents.
· Leadership: Chantelle Julian – “Leadership: Are you IN?”
This session on Leadership is designed to encourage those of us who are in a position of authority to understand the significance of our leadership style and how that impacts those we are engaged to serve through leadership. This session will focus on providing leadership with Integrity, Inspiration, and Investment; and the keys of Introducing Process and Investigating the Outcome of Specific Project Leadership.