Director of Resident Care

Retirement Center Management, a leader in the senior living industry has outstanding opportunities for experienced Directors of Resident Care at our greater Houston area senior communities.

The Director of Resident Care provides strategic leadership for resident care in the community by managing, directing and monitoring subordinate nurses, resident care team and resident medication aides, as applicable by State law, to promote the health and wellness of the resident population. Must desire to work with seniors and have a tolerance for behaviors associated with dementia and other aging processes.

 

Leadership

  • Provide clinical care through the direct application of the assisted living and memory care processes; perform and document resident assessments, complete Individualized Service Plans, provide or delegate hands-on clinical care as indicated by the plan of care and evaluate resident outcomes.
  • Collaborate with physicians, pharmacists and other clinical providers to coordinate care and services for the residents within the community.
  • Perform skill evaluation assessments to assure clinical capability of care team members. Make daily rounds to review performance of resident care staff.
  • Provides superior customer service preserving Resident Retention.
  • Investigate and resolve resident and family concerns and complaints.
  • Participate in clinical quality and process improvement initiatives within the assisted living community to mitigate risk and improve resident care outcomes.
  • Recruit, hire and train clinical team members and is responsible for performance management, evaluation and engagement.
  • Scheduling, and training of personnel and ensures managers are familiar with and adhere to state regulatory standards.
  • Maintains high staff morale and fosters a supportive work environment..

 

Resident Management

  • Respond to concerns of residents, families and visitors by providing immediate and courteous assistance.
  • Gather medical and contact information for all new residents. Review resident chart documentation for completion and accuracy.
  • Responsible for overall safety of residents and the Community.
  • Provides superior customer service preserving Resident Retention.
  • Collaborate with Sales partners to determine community capability and assess potential residents’ appropriateness for move-in.
  • Assist with transfers and move-outs.
  • Performs timely assessment of potential and current residents to assure needs can be, or continue to be, met in an assisted living and memory care setting.

 

Compliance Management

  • Track, trend and report clinical quality data to identify risk.
  • Provide oversight of the assisted living community medication management program to promote resident safety in the medication use process.
  • Conduct incident report follow-up investigation and ensure completion of resident status documentation.
  • Maintains accurate resident charts and state required documentation and is prepared for state survey and health inspections at all times.
  • Assure compliance with all Federal, State/Provincial, board of nursing and other applicable regulations.
  • Provide oversight of the community medication management program to promote resident safety in the medication use process

 

Miscellaneous

  • Communicate directly with other disciplines involved in patient care on a regular basis, including weekends.
  • Complete all assigned duties that may change from time-to-time according to resident needs, staffing levels, and working circumstances.
  • Member of the community’s emergency response team.
  • Maintains a professional appearance and good personal hygiene per company policies.

 

Education/Training/Experience

2-3 years of related experience, preferably in an assisted living or memory care setting.

Graduate of an accredited RN program, LVN/LPN accepted.

Must possess a current, unencumbered, active license to practice as an RN or LVN/LPN in this state.

Must have at least 2 years of leadership and supervisory experience.

Valid Driver’s License

 

 

Skill, Qualities and Characteristics:

Computer proficiency with electronic medical records, Yardi experience preferred, the Microsoft Office suite, and the ability to learn new applications.

  • Excellent communication and customer service skills.
  • Demonstrate competence in oral and written communication
  • Must be organized, attentive to detail, and possess a positive, friendly and professional demeanor
  • Must be flexible with changing priorities and able to communicate in a diplomatic and professional manner
  • Must be flexible in the hours, shifts and days available to work
  • Pre-employment background check and drug screen required.

 

EOE/M/F/D/V

2018-05-09T08:04:54+00:00 May 9th, 2018|Job Post|